We may have genuinely missed your bin and if so, please use our Self-service missed waste collection form to report this. Alternatively please contact Customer Services on 01259 450000, and we will return to empty your bin.
Please note, however, that bins will not be classed as missed until after 4.00 pm on the day of collection , and requests should be made after that time.
If we could not lift your bin, it will have been tagged because it was; too heavy, the wrong materials were in the bin or the lid was open because it was over-filled.
If this was the case please rectify the problem and use our online Missed Waste Collection reporting form or alternatively contact Customer Services on 01259 450000 or email firstname.lastname@example.org to arrange a later collection.
Waste Collection Calendar
Please see the the Waste Collection Calendar to find out the collection date of your Blue, Green, or Brown bin.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000