Skip to main content | Skip to section menu | Access keys.

ClacksWeb - Clackmannanshire Council Online

Child Care Services

Child Care Services

Who to contact if concerned that a child is being abused or is at risk of abuse

Child Care, Social Services has a statutory responsibility for the protection and promotion of welfare and well being of children in need, and their families. It covers


The service works to standards set down in the

The National Care Standards (Scottish Government 2007) recommends that all staff ensure children and young people, parents and colleagues are treated with respect and in a fair and just way.

Key considerations for establishing respect include

  • valuing diversity, in language, ethnic background, faith and family circumstances,
  • respecting children's values and social experiences,
  • being sensitive to and understanding differences, ensuring fairness, equality and opportunity,
  • having a sound knowledge and understanding of the United Nations Convention on the Rights of the Child (UNCRC).

Standards are also set for the production of information to the Children's Hearing System. You can view the Scottish Children's Reporter Administration's statisticsto see how we perform in comparison to other local authorities.

Service Information

The Child Care Service is committed to promoting the upbringing of children by their own families, whenever this is safe and practical. We believe that children and young people should only be looked after by the Council when it is completely necessary, and for no longer than necessary.

Child Care services are provided through a combination of direct and purchased provision. These services are provided either directly by Social Services staff or in partnership with other agencies such as the Police Scotland, Forth Valley NHS, Education.

We monitor our performance and work to a Child Care Service plan, and Social Services Business Plan. See our Social Services Plans web page.


If you would like to comment on the services you receive either good or bad, you can do this by referring to our Comments and Complaints page.

Supporting children and families in the community

When a child or young person is referred to the service, we will provide appropriate supports/services to assist children/young people and their families to overcome their difficulties.

Social Workers, often in partnership with the police, will undertake a skilled and thorough child centred enquiry/investigation and assessment of risk. A child protection register records those children where a specific child protection action plan is felt to be necessary. The aim of such services/monitoring is to reduce and prevent risk.

Services to look after and support children in the community include

For Further Information Contact

Child Care Services
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 225000 / 450000