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Clackmannanshire & Stirling Integration Joint Board Complaints

Clackmannanshire & Stirling Integration Joint Board Complaints

Complaints in relation to the Clackmannanshire & Stirling Integration Joint Board

Clackmannanshire and Stirling Integration Joint Board's definition of a complaint is:

'An expression of dissatisfaction by one or more members of the public about the IJB's action or lack of action, or about the standard of service the IJB has provided in fulfilling its responsibilities as set out in the Integration Scheme'.

A complaint may relate to dissatisfaction with:

  • the IJB's policies
  • the IJB's decisions
  • the administrative or decision-making processes followed by IJB in coming to a decision

If you wish to make a complaint in relation to the Integration Joint Board, you can do so in the following ways:

In writing

Clackmannanshire & Stirling H&SCI Partnership
4th Floor
Kilncraigs
Greenside Street
Alloa
FK10 1EB

By email

By sending an email to healthandsocialcarepartnership@clacks.gov.uk

For further information please refer to the Integration Joint Board Complaints Handling Procedure or visit the Integration Joint Board's webpage