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FAQs for Young Scot National Entitlement Card

FAQs for Young Scot National Entitlement Card

What is the Young Scot National Entitlement Card?

The Young Scot National Entitlement Card is a voluntary scheme that allows access to different services using one card.

It has replaced the Young Scot card and incorporates the Young Scot branding which entitles you to the Young Scot discounts and benefits.

Which services can be accessed?

Transport, leisure, library and cashless catering in schools.

Who is the card for?

The Young Scot National Entitlement Card is for young people aged 11-25 inclusive.

What do I get if I am aged 11-15?

A Young Scot National Entitlement Card.

When you reach your 16th birthday you will automatically qualify for concessionary travel with your National Entitlement Card.

What do I get if I am aged 16-18 inclusive?

16-18 year olds will receive a Young Scot National Entitlement Card, which will allow you one third off your bus journeys (in Scotland) and discounts on rail travel.

What do I get if I am aged 19-25 inclusive (non-volunteer)?

A Young Scot National Entitlement Card.

When you reach your 19th birthday, your entitlement to the concessions will stop. You can still use your card for services other than the Transport Concession.

What do I get if I am aged 19-25 inclusive (volunteer)?

19-25 year olds who volunteer will receive a Young Scot National Entitlement Card, which will allow you one third off your bus journeys (in Scotland) and discounts on rail travel.

What am I entitled to if I am disabled?

You are entitled to free bus travel if you are in receipt of one of the following:

  • high rate of mobility component of Disability Living Allowance (DLA);
  • high or middle rate care component of DLA;
  • standard or enhanced rate of the Mobility Component of the Personal Independence Payment (PIP);
  • registered blind;
  • Disabled Blue Badge.

If you think you may be entitled under any other disability, please call 01259 452583 or 01259 452543 for further information.

What are the benefits and discounts?

1,800 discounts across Scotland on shopping, eating out, cinema and lots more. Check out YoungScot.org/discounts for full details.

You can also use the card in 42 European countries and get as many as 2,000,000 discounts. Visit Euro<26.org for more information.

Can I use the Young Scot National Entitlement Card as proof of age?

Yes. It can be used for proof of age as it has the PASS hologram that is the recognised British Retail Consortium Scheme.

What is a smartcard?

Credit card size, displaying photo, name and PASS Hologram and a microchip to allow services to be added.

How do I get the train travel concession?

Show your Young Scot National Entitlement Card when buying a rail ticket to get discounted fares (in Scotland). This will entitle you to:

- One third off most single or return rail fares.
- 50 % off all weekly or monthly tickets.
- One third off most advance purchases.

How do I get the bus travel concession?

You would simply scan your Young Scot National Entitlement Card or show it to the bus driver when buying your ticket and you will be able to get one third off of the adult fare (in Scotland).

What does the National Entitlement Card cost?

It''s FREE. There is no cost for the Young Scot National Entitlement Card. However, you will be asked to supply a recent colour passport photo at your own expense.

What is data protection?

We need your consent under data protection, to share your personal details with other departments and agencies of the council, other Scottish councils, Young Scot and the Scottish Executive in order to provide you with the services you maybe entitled to (ie transport, leisure and cashless catering).

Please be assured your personal information will never be sold or transferred.

Any other conditions?

Non-transferable. The cards and vouchers are for the named card-holder''s use only.

What are the expiry dates?

The Young Scot National Entitlement Card will be valid to the day before your 26th birthday.

The Travel Concessions will expire on your 19th birthday, but you can continue to use your Young Persons'' National Entitlement Card for other services.

If you are a volunteer the travel concession will be valid for one year but you can continue to use your Young Scot National Entitlement Card for other services.

When will I get my card and when can I start to use it?

Your application form is sent to a central processing bureau and can take up to 14 days to process. You can use your card immediately after you receive it.

The details on my card are incorrect, eg name spelt incorrectly.

If you live in Clackmannanshire, contact us using the details at the bottom of page, and we will request a re-issue.

What if my card is lost in the post?

We can reissue cards that have been lost in the post 14 days after despatch. Contact us using the details at the bottom of this page.

What if my card is lost, stolen, damaged, or I change my address?

There is a telephone number on the back of your card you can call, but if you have lost your card, please contact us using the details at the bottom of this page.

What does the National Entitlement Card look like?YoungScot2016

 

For Further Information Contact

Roads, Traffic & Transportation
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: