We are currently experiencing delays in emptying brown bins. If your bin has not been collected, please keep it presented meantime, and only report it as missed if it remains unemptied two days after your scheduled collection day.
Only 1 brown bin (240 litre size) is emptied per household free of charge, irrespective of size of household or garden.
This waste is collected every 3 weeks from March to November. You can use the Bin / Waste Collection calendar to find your waste collection date. Please present your brown bin at the kerbside for 7.00am.
There are no winter collections in December, January and February. Garden waste generated over the winter months can be taken to Forthbank Recycling Centre.
If your bin has been missed then please use our self-service missed waste collection form to report this. Alternatively please contact Customer Services on 01259 450000 as soon as possible. We will return to empty the bin as soon as we can.
You can buy an additional brown bin at a cost of £43.00 which will be collected with your existing bin from March to November. Call 01259 450000 or email email@example.com for more information.
Plant waste production has peak periods - grass cutting in the summer, clearing of leaves during the autumn, trimming of shrubs before early spring etc.
During these peak periods your bin space may not be enough. On those occasions there are alternatives:
Wet grass smells if left in a closed container. Create an air gap by placing a wedge between the lid and the bin. Leave enough space that will keep the rain out but will still allow the moisture in the grass to evaporate. It is the moisture in the grass that causes the bin to smell. By doing this, it also makes the grass less likely to stick to your bin, making it easier for us to empty.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000