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The council provides a reliable recycling service for every household. For this service to be cost effective we need every householder to use it to its full extent.
We need to collect the correct, clean materials in the right recycling container. This gives us a lorry load of high quality materials that reduces the cost of reprocessing.
The material collected by our bin lorries is emptied at a waste transfer station at Stirling. A lorry then transports all the stored material and takes it to a materials recycling facility. Here the contents are sorted into their material types. Each material type is then transported to a reprocessor who will prepare it for manufacturing.
More information on what happens to recycling materials can be found at the facts and figures section on the Recycle for Scotland website.
If your bin contains the wrong materials we will not be able to empty it until you have sorted the contents into the correct bin. We will do this by placing a tag on your bin. If your bin is tagged then please follow the instructions on the label and get in touch either by contacting Customer Services. Contact details listed below or alternatively you can use our Report It section. A waste crew will come back and empty it.
Householders have a responsibility to use their recycling service in the right way to ensure we collect only quality materials and do not throw away valuable resources.
Households that do not recycle are effectively costing us over £100,000 a year that we should be spending on priority services.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000