13/6/19: We are experiencing delays in emptying brown bins. If your bin has not been collected, please keep it presented meantime. We apologise for this inconvenience.
We supply the following waste containers to householders:
If your bin has not been emptied then please check to see if it has a tag explaining the reason. We cannot empty bins if they contain the wrong materials. Should this be the case please follow the advice on the tag.
If it is after 4pm and there is no tag then we may genuinely have missed it. If this is the case please follow the advice on the missed bins link.
Please note that if bins are missed or collections are subject to delay, bins should be left presented from 7.00 am to 5.00 pm each weekday until we can return.
If you cannot present your bin/box, we may do this for you if there is no-one else in your household to do this.
You can apply for this using the form for assisted collections or alternatively contact us using the details at the bottom of this page. An officer will call and check if you are eligible for this service.
The Council will meet the genuine needs of all households requiring additional bin space provided the recycling services are being fully used.
Applications for additional bin space can be made in the following circumstances:
We will ask about your circumstances and verify your entitlement when you apply for additional bin space.
Please note that additional green bin space will only be provided where all recycling containers provided are fully utilised.
Applications for any other reason will be assessed by a Waste Officer who will arrange a visit to discuss individual requests and advise on the use of the recycling services.
To apply for additional bin space or request a recycling box, food caddy and bags please use the form for additional bin capacity.
We are improving the Quality of our Recycling and everyone has a part to play. Please visit our Get Recycling Right page for more information.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000