A mutual exchange is when 2 or more tenants agree to swap housing accommodation. Their landlords must agree to the exchange.
Anyone who has a Scottish Secure Tenancy can apply. This includes tenants of:
Clackmannanshire Council has recently joined House Exchange which is the UK's largest mutual exchanges service. It is free to all Clackmannanshire Council tenants and also tenants of Ochil View and Paragon Housing Associations.
House Exchange is replacing the mutual exchanges books that used to be held in the local offices. If you did previously have your name on the mutual exchange list then you will now need to register on House Exchange. This can be done by either accessing the site from your own home if you have a computer or by visiting Kilncraigs where a member of staff from the Housing OptionsTeam will assist you.
House Exchange uses the details that you supply to automatically match you to other tenants. When a match is found you will be alerted by email or text message. You can then login to your account on House Exchange to view who you have been matched with.
Please note that you still need to complete mutual exchange forms and request permission before you go ahead with an exchange.
Once you have found someone to exchange with, you need to arrange to complete a mutual exchange application form. If you require assistance, a member of staff can help you complete this. You can also refer to our mutual exchange guide for information.
If you wish to exchange with someone who is not a tenant of Clackmannanshire Council you will also have to apply to their landlord.
Before agreeing to an exchange we will carry out the following checks:
There may be other circumstances when we will not allow an exchange to take place, but we will give you a written decision explaining why within 28 days of receiving your application.
If the exchange is approved, an appointment will be arranged for all parties to sign the relevant documents. You can arrange to move any time after receiving your acceptance letter and your new tenancy will begin on the Monday following acceptance.
Tenancy Management Team
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 225100