This page may not be accurate, latest service updates can be found on our dedicated COVID-19 section.
If you are over 60, disabled, registered blind, partially sighted or if you have an eligible mental health problem, you can apply for a National Entitlement Card, which will give you free travel on buses throughout Scotland.
More information is available on our frequently asked questions page.
If you are aged between 16 and 18 years old you will receive a Young Scot National Entitlement Card, which will allow you one third off your bus journeys in Scotland and discounts on rail travel.
To apply for a NEC please complete this Application Form. We are unable to verify ID face to face at the moment so please submit your verification documents and application form to firstname.lastname@example.org accompanied by a passport sized photograph. Before completing this form, please read the guidance notes, list of acceptable proofs and Terms and Conditions available at www.entitlementcard.org.uk.
A complete list of acceptable proofs are available via the National Entitlement Card website.
NCT002 Mental Health Certificates and NCT003 Epilepsy Certificates for the National Travel Concession are available to download for completion by an authorised person and should be submitted with the rest of your proofs.
If you don't have proof of photograph, please have the Photo Referee's Declaration on the application form completed by an appropriate Referee. Attach a passport type photo of yourself that has been endorsed, signed and dated by the Referee.
If you have a damaged bus pass, or have lost or had your bus pass stolen, please contact us using the details at the bottom of this page to arrange a replacement.
Once your application has been processed and approved, your National Entitlement Card will be delivered to your home address.
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000